AmicusGlobal IT’s Monthly Managed Support Services are designed for companies requiring On-Site and/or Remote continuous support – to either reduce costs, delegate duties, increase preventive maintenance or simply allow existing staff to focus on more important strategic initiatives.
Our Engineers work directly with your team, providing the feel of an in-house support team. Each client receives a Primary Engineer, a Secondary Engineer and an emergency contact to reduce possible exposures and to increase continuity.
Delivering flexibility to each Support Agreement, our 24×7 consultants are exclusively dedicated to a pre-set number of clients, ensuring single point of accountability and client specific architectural knowledge.
AmicusGlobal IT’s Managed Services support in-house Technology Departments and Cloud based environments.